Privacy Policy

Last updated: May 12, 2026

Thomas Trimming Landscape ("Thomas Trimming") is based in Brockport, New York and serves Brockport, Spencerport, and Hamlin. This policy explains what information we collect, how we use it, and how our SMS messaging program works.

Information We Collect

Thomas Trimming collects customer contact information such as name, phone number, email address, and service address when customers contact us, request service, or provide information through our website.

How We Use Your Information

We use this information to provide service-related communication, including appointment updates, scheduling, missed call responses, service notifications, customer support, and billing-related communication.

Sharing and Selling of Information

We do not sell or share customer information with third parties for marketing purposes. Personal information collected by Thomas Trimming is used solely for service delivery and direct communication with the customer.

SMS Program — Opt-In and Compliance

Customers opt in to receive SMS messages by calling, texting, or submitting forms through our website requesting service or communication.

By providing your phone number, you agree to receive service-related SMS messages from Thomas Trimming. These messages may include missed call responses, appointment scheduling, service notifications, customer support replies, and billing reminders.

Message frequency varies based on the status of your service request.

Message and data rates may apply, depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP, you will no longer receive SMS messages from Thomas Trimming unless you re-enroll by contacting us again.

For help with SMS messaging, reply HELP to any message you receive from us, or use the contact information below.

Mobile information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. All categories of personal information collected by Thomas Trimming exclude mobile opt-in data and consent — those are never shared.

Contact

For assistance, contact Thomas Trimming at thomastrimminglandscape@gmail.com or call (585) 639-4904.